Shipping Policy

At PaperZen & Co., we strive to dispatch your wholesale orders as quickly as possible.

Order Processing

• Orders are processed within 3–5 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During sales, festivals, or high-order periods, processing may take slightly longer.

Shipping

• We ship across India through trusted courier partners.

• Shipping charges are calculated at checkout based on your order weight, location, or the applicable shipping policy.

• Once your order has been dispatched, you will receive tracking details via email or WhatsApp (where applicable).

Delivery Time

Estimated delivery timelines are:

• Metro cities: 3–5 business days

• Other cities and towns: 5–7 business days

• Remote locations: 6–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Address

Please ensure your shipping address and contact number are accurate before placing your order. PaperZen & Co. is not responsible for delays or additional charges resulting from incorrect or incomplete shipping information.

Undelivered or Returned Shipments

If an order is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, the customer will be responsible for the cost of reshipping the order.

Damaged Packages

If your package arrives damaged, please refer to our Return & Refund Policy. An uncut unboxing video is mandatory for any damage claims.

Contact Us

For shipping-related queries, contact us at:

Email: paperzenandco@gmail.com

**Orders are packed securely to minimize transit damage. Please record an uncut unboxing video before opening your package, as it is required for any damage claims.